Senior design leader specializing in visual systems, service design, and creative direction.

I help brands transform ideas into meaningful experiences, grounded in clarity, craft, and cultural insight.











Expertise


Bernice’s work sits at the intersection of service design, visual systems, and creative direction, supported by a decade of multidisciplinary experience. Her expertise includes:

✴ End-to-End Service Design
Designing customer journeys, systems, and service blueprints that help organizations deliver seamless, human-centered experiences.

✴ Visual Design

Crafting thoughtful user interfaces, products, and visual systems that elevate clarity, usability, and aesthetic coherence.

✴ Brand Narrative
Building worlds around brands through storytelling, typography, and cohesive design languages. 
✴ Strategic Insight & Research
Bringing cultural awareness, market understanding, and behavioral insight into every design decision.